PUBLIC SAFETY EMERGENCY ALERTS

If there were a disaster or emergency affecting the GCU community, you would be able to obtain updates and important instructions through this website.

FREQUENTLY ASKED QUESTIONS

What is AlertGCU?

AlertGCU is Grand Canyon University’s emergency notification strategy used to communicate time-sensitive information during an emergency event affecting campus. The nature of the incident will determine which of the following methods will be employed to alert the campus community:

  • Text Notification System that sends messages via SMS text message. In some situations, GCU faculty/staff may receive a notification on their desktop computer.
  • Outdoor Warning System composed of sirens positioned throughout main campus that emit alert tones and verbal instruction intended to reach those who are outdoors. The Outdoor Warning System will only be utilized in potentially catastrophic situations, such as an active shooter, bomb threat, or fire.
  • The alerts may also be posted to Campus message boards and TV’s.

GCU has partnered with RAVE Mobile Safety to provide an emergency alert system that delivers messages to your cell phone. Faculty and staff may also receive an email in addition to the cell phone message.

When is the AlertGCU system activated?

Authorized individuals will, without delay, utilize the AlertGCU system to issue an immediate notification to the campus community upon first responder confirmation of any emergency or dangerous situation that poses an ongoing or continuing threat to the health or safety of the campus community. The notification will be sent to all students, faculty, and staff in the GCU community (or an appropriate segment of the community if the event is limited to a defined area of the campus) unless issuance of the notification will, in the professional judgment of responsible authorities, compromise efforts to assist a victim or contain, respond to, or otherwise mitigate the emergency. The content of the message will vary depending on the situation, but will typically include the incident time, location, type, and recommended actions for safety.

GCU also conducts a campus wide test of the AlertGCU system at least once per quarter. During the campus wide test, a message is sent via RAVE text message, and via the faculty/staff desktop monitor. The outdoor warning system may also be activated to test its functionality and evaluate audio clarity.

How can I maintain my contact information to receive alerts?

The AlertGCU mass notification system is programmed to send alerts to all registered students, faculty, and staff. Contact information is removed from the AlertGCU system when University affiliation changes .

Students:

Students can update their contact information through the Student Portal at https://myportal.gcu.edu/ or by contact their Student Services Advisor.

Faculty/Staff:

Faculty and staff may update their AlertGCU contact information in Workday at https://www.myworkday.com/gcu/d/home.htmld

Who do I contact if I still have questions?

Send an email to the Department of Public Safety at [email protected] or call them directly at 602-639-8100.

Recent Alerts

Possible Gas Leak -Building 61- Turquoise Apartments (9/21/2024) Phoenix Fire is investigating a gas leak at Building 61-Turquoise Apartments. Please stay clear of the area until further notice. Southwest Gas has cleared the scene. Okay to resume normal activity. Continue Reading
Timely Warning (10/28/2024) Update: On 10/27/24, at approximately 9:20am, an unknown suspect lit a couch on fire in the common area of a GCU dorm.  The fire alarm system and two fire sprinklers were activated.  Phoenix Fire Department personnel responded, and all occupants were safely evacuated. The fire was quickly extinguished. Due to the nature of the incident,… Continue Reading
Fire at Agave Apartments/buildng 41 (10/27/2024) Phoenix Fire and GCU Police are working a fire at the Agave Apartments/building 41. Please stay out of the area and monitor emergency.gcu.edu website for important updates.  Update: The fire at Building 41 Agave Apartments has been contained and no longer active. The Phoenix Fire Department is on scene. Please continue to stay out of… Continue Reading
PHOENIX FIRE ACTIVITY (10/19/2024) PHOENIX FIRE DEPARTMENT WILL BE ON SCENE AT JAMBA JUICE IN BUILDING 29, STUDENT UNION. THEY ARE CHECKING FOR A POTENTIAL GAS LEAK. STAY CLEAR OF THE AREA. *** SOUTHWEST GAS IS ON SCENE AND WILL BE WORKING IN BUILDING 29 FOR APPROXIMATELY 2 HOURS. CONTINUE TO STAY CLEAR OF THE AREA UNTIL FURTHER NOTICE.… Continue Reading
PHOENIX POLICE ACTIVITY (10/16/2024) At about 1:45 am, Phoenix Police was looking for a man with a knife, last seen exiting Little Canyon Trail southbound. Please be cautious in and around the area. Continue Reading
PHOENIX POLICE ACTIVITY (10/16/2024) At about 3am, Phoenix Police was working a traffic stop on 29th Avenue and Missouri Avenue that extended onto campus. There was no threat to the campus. Continue Reading
GCU mourns death of student (10/12/2024) It is with heavy hearts and great sadness that we share with you that a GCU student was found deceased Friday night in his dorm room.Immediate family, as well as his GCU suitemates, have been notified. There was no threat to students or campus safety.The Office of Student Care has been in contact with his… Continue Reading
Palo Verde Police Activity (10/12/2024) There is police activity at Building 60, Palo Verde Apartments. There is no threat to students or campus. Please monitor emergency.gcu.edu for further information. Continue Reading
Phoenix Police Activity (10/1/2024) PHOENIX POLICE IS WORKING A "ROBBERY WITH A NOTE" AT 2709 W CAMELBACK RD AT FAMILY DOLLAR THAT OCCURED AROUND 9:30PM. THE SUSPECT IS OUTSTANDING- NATIVE AMERICAN MALE 6'2-6'4, 30 YEARS OLD WEARING A BLACK HAT, BLACK FACE MASK, WHITE TANK TOP AND POSSIBLY A GRAY JACKET. NO THREATS TO CAMPUS AT THIS TIME. Continue Reading
PHOENIX POLICE AND GCU POLICE ACTIVITY (9/26/2024) UPDATE: ALL CLEAR REFERENCE 2728 W COLTER ST. GCU POLICE DEPARTMENT AND PHOENIX POLICE DEPARTMENT WERE SEARCHING FOR POSSIBLE TRESSPASSERS AND NONE WERE LOCATED. GCU AND PHOENIX POLICE ACTIVITY AT 2728 W COLTER ST. STAY CLEAR OF THE AREA UNTIL FURTHER NOTICE. Continue Reading
PHOENIX FIRE ACTIVITY BUILDING 78 (9/26/2024) UPDATE: PHOENIX FIRE AND SW GAS HAVE CLEARED BUILDING 78. NORMAL TRAFFIC MAY RESUME. PHOENIX FIRE IS INVESTIGATING A POTENTIAL GAS LEAK IN BUILDING 78 VERDE RIVER. PLEASE STAY CLEAR OF THE AREA UNTIL DEEMED SAFE BY PHOENIX FIRE. Continue Reading